Författare
John Seddon
John Seddon är en uppskattad författare inom Samhälle och politik och Ekonomi och Ledarskap med totalt 3 böcker tillgängliga på Bokkollen, utgivna hos Triarchy Press, Studentlitteratur AB.
Bland verken finns Systems Thinking in the Public Sector, som toppar listan över John Seddons populäraste böcker. Verken spänner över samhälle & politik och tilltalar läsare som uppskattar genren.
Det senast publicerade verket av John Seddon är Whitehall Effect, utgivet 2014.
Letar du efter något nytt att läsa? Prova Bort från styrning och kontroll : omvärdering av Lean service – ett annat uppskattat verk av John Seddon.
På Bokkollen gör vi det enkelt att navigera i John Seddons författarskap. Vår databas uppdateras ständigt med nya släpp och format, så oavsett om du söker efter en lättläst pocket för semestern, en lyxig inbunden presentutgåva eller en digital ljudbok för pendlingen, har vi rätt utgåva för dig.
Jämför snabbt och smidigt priser på alla böcker av John Seddon hos Sveriges ledande bokhandlare – som Adlibris, Bokus och Akademibokhandeln – och hitta alltid det bästa erbjudandet utan att betala för mycket.
Systems Thinking in the Public Sector
The free market has become the accepted model for the public sector. Politicians on all sides compete to spread the gospel. And so, in the UK and elsewhere, there's been massive investment in public sector 'improvement', 'customer choice' has been increased and new targets have been set and refined. But our experience is that things haven't changed much. This is because governments have invested in the wrong things. Belief in targets, incentives and inspection; belief in economies of scale and shared back-office services; belief in 'deliverology... these are all wrong-headed ideas and yet they have underpinned this government's attempts to reform the public sector. John Seddon here dissects the changes that have been made in a range of services, including housing benefits, social care and policing. His descriptions beggar belief, though they would be funnier if it wasn't our money that was being wasted. In place of the current mess, he advocates a Systems Thinking approach where individuals come first, waste is reduced and responsibility replaces blame. It's an approach that is proven, successful and relatively cheap - and one that governments around the world, and their advisers, need to adopt urgently. "A refreshing deconstruction of the control freakery of the current performance regime. It could do for thinking on business improvement what An Inconvenient Truth has done for climate change." Andrew Grant, Chief Executive, Aylesbury Vale District Council "This is the must-have book. It correctly identifies why the present regime is failing our citizens and customers, but more importantly it gives the reader a proven method by which to bring about real improvement in service performance and cost." Dr Carlton Brand, Director of Resources, Wiltshire County Council "This book is uncomfortable, challenging and very direct. It offers huge learning and insight... A superb read." David McQuade, Deputy Chief Executive, Flagship Housing Group "If ministers, local authority leaders and chief executives only read one book this year this is it. A true beacon of sanity in an increasingly insane regime; ministers should read this and recognise the error of their ways." Mark Radford, Director of Corporate Services, Swale District Council
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