Lisa Jones Christensen

Trauma-Informed Leader

This book is for organizational leaders who recognize the growing impact of stress and trauma on workforce performance and employee capacity. It provides a clear understanding of trauma, the extent of it in the workforce, and how to address it in the context of work without needing anyone to share stories or past trauma. It enables leaders to confidently approach this topic without worrying about making things worse or taking on the role of therapist. This book explains how to create workplaces where people can perform at their best rather than managing around what they are carrying. Leaders who apply the principles not only lead better but can also build more resilient, productive, and high-performing organizations.Unresolved trauma can present as reduced voice, absenteeism, disengagement, conflict avoidance, overwork and over-accommodation, underperformance, and other observable workplace behaviors that most leaders currently misattribute to motivation or character. Grounded in the latest organizational research and evidence-based trauma-informed practice, this book is actionable, practical, and encouraging. It incorporates real-world examples, practical exercises, and case studies specific to leadership contexts. It guides leaders through a reflective and sometimes challenging process, helping them apply the framework's principles to support their teams without clinical training or therapeutic expertise. Mini-cases, tips, steps, and examples are part of each chapter. This book also addresses the connection between values-driven leadership, organizational culture, and the conditions that allow people to do their best work.This book is written for business leaders and a management audience and is also highly relevant to those from executive coaching, leadership development, and the therapy and counseling fields.