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Dealing with Difficult People (HBR Emotional Intelligence Series)
Harvard Business ReviewTony SchwartzMark GerzonHolly WeeksAmy GalloJuridikLearn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggres...
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| ISBN | 9781633696105 |
| Språk | sv |
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Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggres...