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Emotional Labor in the 21st Century
Alicia GrandeyJames DiefendorffDeborah E RuppEkonomi & ledarskapThis book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "t...
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| ISBN | 9781138115910 |
| Språk | sv |
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| 2459,00 kr |
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This book reviews, integrates, and synthesizes research on emotional labor and emotion regulation conducted over the past 30 years. The concept of emotional labor was first proposed by Dr. Arlie Russell Hochschild (1983), who defined it as "t...