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Service Design and Delivery
Mairi MacintyreGlenn ParryJannis AngelisData & ITService Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management o...
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| ISBN | 9781441983206 |
| Språk | sv |
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Service Design and Delivery provides a comprehensive overview of the increasingly important role played by the service industry. Focusing on the development of different processes employed by service organizations, the book emphasizes management o...