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How to Measure Customer Satisfaction
Nigel HillJohn BrierleyEkonomi & ledarskapCustomer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and loyalty drives business performance. This new edition of How to Measure Customer Satisfa...
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| ISBN | 9780566085956 |
| Språk | sv |
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Customer satisfaction and loyalty are key differentiators between the better and poorer performing businesses in most markets. Satisfaction drives loyalty and loyalty drives business performance. This new edition of How to Measure Customer Satisfa...