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Uncommon Service
Frances FreiAnne MorrissEkonomi & ledarskapMost companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance -- for as long as it takes to calm the customer down and fix whatever foul-...
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| ISBN | 9781422133316 |
| Språk | sv |
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Beskrivning
Most companies treat service as a low-priority business operation, keeping it out of the spotlight until a customer complains. Then service gets to make a brief appearance -- for as long as it takes to calm the customer down and fix whatever foul-...